Leo Plotkin founded Unique Repair Services in Des Plaines, Illinois, in 1994 and remains its President. Under his leadership, the company evolved from a local repair shop into a multi-state operation, serving customers across Illinois, Michigan, Wisconsin, Indiana, and Minnesota. Unique Repair Services is an authorized service provider for major appliance brands including Samsung, Electrolux, Bosch, Thermador, Dacor, Forno, LG, and Frigidaire, and operates one of only three Samsung-approved training facilities in the U.S.
Leo emphasizes customer convenience, quality, and ongoing innovation. He ensures all technicians at Unique Repair Services are factory-trained and certified, receiving hands-on instruction directly from manufacturers. The company offers specialized dryer repair and professional vent-cleaning services to enhance appliance safety and efficiency. Additionally, Leo created an on-site parts warehouse, significantly reducing repair times by ensuring technicians have the necessary components immediately available.
Under Leo’s guidance, Unique Repair Services has maintained an A+ rating and Better Business Bureau accreditation since 2011. The company is consistently recognized for ethical business practices, high-quality service, and reliability. Leo has also implemented a 10% labor discount program for veterans, firefighters, and senior citizens to honor community heroes.
Leo’s leadership style is highly hands-on and results-driven. He personally oversees technician training, operational improvements, and ensures the company consistently delivers reliable and efficient service. His approach prioritizes practical solutions, accountability, and a deep commitment to excellence and community engagement.
Leo is deeply involved in the Glenview and Des Plaines communities. He has held leadership roles, including President and Vice President, at Our Lady of Perpetual Help Parish, demonstrating his ongoing dedication to community wellbeing. Leo also actively supports local charitable initiatives and outreach programs in the area.
