Very Efficient and informative
Gerardo was very thorough and helpful. He kept me informed on when he would be at my house and made sure I was comfortable with the repairs he made. I had the same issue “fixed” by another company a month prior so he explained why the issue was still happening. Unique repairs was easy to set up an appointment with and sent reminders through text so I was not getting a ton of reminder calls.
Jose was great. A pleasure to work with. Prompt, knowledgeable, and professional. Would use him again.
Miguel was a great technician, very tidy and helpful. I would recommend his services!
Damon from Unique really helped out with my fridge repair, samsung ice maker didnt work well but he really helped me out
Super competent and speedy work!
Quick to respond to outreach, tech very professional and prompt!
Shane did an awesome job fixing my washer. Very courteous and professional.
Very nice service technician
Nate arrived on time to check our Samsung refrigerator. He was very professional and answered all our questions. He provided valuable advice and recommendations. Even though our problem was not solved, because the root cause was beyond what Nate could fix, I would highly recommend Nate and Unique's services.
Used them B4 and called them for my fridge problems. Frankie came out, diagnosed problem, parts ordered, and returned to remove and replace bad, failed, and broken parts. He was very professional and informative. He explained how and why, and answered all my questions. Now letting fridge get back to set temps and normality. We love the 4 door French model type, glad we didn't need to by a new one. New repairs and parts that failed from manufacturer and finishing up on 8-28-23. Very happy.
Nate C from Unique Repair Services did a great job identifying, and correcting, the problem with our Samsung dryer. Nate had the problem diagnosed before disassembling the dryer, this allowed him to target disassembly on the drum. on top of this, Nate was also a friendly person who displayed zero stress despite arriving at our home as job #10 (on a list of 10.) at 8:30 pm!Unique Repair offers access to the repair schedule so we can track where we are in the queue. Nate was stuck on call #7 and that pushed his remaining schedule (including us) past the 5pm deadline.No matter. He still showed up, cheerful, professional and helpful. Nate is a credit to Unique Repair Services and to Samsung!
I needed refrigeration repair for my Samsung Bespoke fridge. The technician was knowledgeable about the unit. He was courtesy, putting shoe covers on. Got in and out in less than 15 minutes. I’d highly recommend this company.
Great service on my Samsung ice maker. Would highly recommend.
Provided excellent, friendly, efficient warranty service for a Samsung gas range.
Horace was very professional
I highly recommend this company and especially Nate. He went above and beyond to fix the water valve and hose to the wall on my fridge. Thank you!!!
from start to finish they delivered as promised and I was pleasantly surprised that the tech had the replacement part too. Well done!
quick and pleasant experience. will use them again
Unique Repair Services, Charlie exceeded my expectations with regards to my appliances issues. He was courtesy and informative to ensurethat I was completely satisfied.
Our repair tech Shane was outstanding - thorough, informative and a pleasure to deal with.
Herbert was great. Very informative and professional. Took care of my dishwasher in less than an hour.
Matt was thorough and understanding about my dogs. He had outstanding patience with my having to corral the dogs. He performed an excellent follow-up from Erin and answered all questions asked, as well as offered additional explanation when needed.
They did an excellent job with my dishwasher. Diligently scheduled follow up appointments, on time and fixed the problem.
I had read some, less than nervous, reviews that made me nervous... But since they were who the manufacturer had contracted to perform the repair, I just sat back and waited... I was youpleasantly surprised. Everything went very well! Logan was extremely professional, helpful and knowledgeable.
Excellent service, I highly recommend this company to deal business with they will fix your issue in very quick and professional way. Thank you very much for your help.
Overall great company from customer service to service tech especially Shane.
Even though I will never spend another penny on a Samsung product, for the Samsung products that I do currently own, I would most definitely use Unique Repair Services again!
Dustin did a great job and was efficient in fixing our Samsung fridge! Thank you!
The technician that came by was super friendly and went straight into work. Things got figured out quickly and resolution achieved. It was great !
Had to have our Samsung Dryer repaired and our service tech Landon arrived on time and was really attentive to what the issue was. At the end he explained all that he had done kept and a smile on his face and that meant a lot to us! Extremely professional and great service!
Landon, the tech that came out, was professional and efficient. Very helpful and cleaned up afterwards. Did have some scheduling issues at the beginning.
Unique Repair Service from office staff to service technician to service follow-up were exceptional. The technician, Jim, was knowledgeable, personable and efficient. Of particular value was the advice about preventive maintenance and machine care provided by the technician.
John the repair tech was great and so was customer service each time I called . Thank you .
Service guy had a great personality and extremely professional 👏 👌 👍
The technician was very polite, professional, and respectful
The technician was great, very kind and informative.
He has been with his company for 7 years...knew his stuff..researched on site for any repair recalls or service advisories. Turns out it was a bad wire and hebhad the parts in his truck. It was done under warranty....he was in and out in 45 min. Very polite!! 1st time using this company...will use them again should the need arise.
Awesome service super friendly on time service would definitely recommend to anyone thank you!!!!!
The technician was on time, friendly and professional.
He was very helpful and entertaining
Samsung warranty work. Came in, did a very thorough repair in a timely manner and cleaned up after himself.
Robert from Unique Repair was professional, prompt, and informed me of the do's and don'ts with our oven. The main circuit board went out. It was a quick easy repair for Robert. We were back up and running within about 15 min. Very happy with the service from Unique. I was informed of an approximate arrival. And there is a link to see the approximate arrival time of the service technician. We were very pleased.
Damen was wonderful and did very good job to make the product work.He was very polite and helpful to answer questions.Thank you for sending knowledgeable person to help us.
Had to have a recalled part replaced on my refrigerator. Deron got the repairs done quickly, and even made sure I got a new part for my fridge that I didn't realize had been missing since we originally bought it.