Very nice and new his job. Very helpful at explaining things to me and how to get the bottom shelf out. Will definitely recommend this company. Very pleased.
Shane was extremely kind, professional, knowledgeable and helpful. He went above and beyond when repairing our washer.
Nate C. was awesome. One hour early and done in less than a half hour. Very tighty when he left. Also very friendly. Definitely call this company again
On time. Great communication and scheduling. Tech very neat, thorough and knowledgeable.
Frankie was polite, efficient, and on time. Thank you!
Landon the technician that performed the job on our refrigerator was awesome. Very knowledgeable, professional and nice.
Logan was very personal and knowledgeable about his job. I loved the app tracking when he would be at my house. Logan took his time fixing my dishwasher he didn't rush to get to the next appointment. He also educated me on care of my dishwasher to extend the life of it. I will use the service again if God forbid I need them again. Thank you foe excellent service with a smile. Donna Pierce
Very nice, professional. And I liked how he gave me advice on how to fix a couple things with my dryer and washer and how to keep up with it
Very friendly and professional. Thorough with the repair yet very efficient with the time spent.
Shane was very knowledgeable about Samsung's policies and explained them thoroughly until I understood. He had a neat appearance and was very polite.
Miguel was very professional and knowledgeable with our Samsung Fridge. He thoroughly explained what was going on with our ice maker etc. I wish all the Service Techs were as cordial as Miguel!
Shane was extremely knowledgeable, professional, and very helpful too. He was quickly able to diagnose, explain, and fix the problem. He also gave recommendations and helped me setup Wi-Fi capabilities.
Oven code pop up on screen. I was unable to cook food in oven . Miguel was able to fixed oven . Fast and professional services.
Technician Shane was professional and fast.
The service tech-Miguel was very professional and on time. Although my Samsung refrigerator is defective and can not be repaired, he was able to identify and explain the problem and the next steps to follow to resolve the issue with Samsung.
The technician was very professional and did the job well, answered all questions. Great service. Thank you !
Logan at Unique Repair was super knowledgeable about our Samsung products that needed repair. Things are back to working as they should.
Technician was prompt, courteous, and even though the ice maker was unrepairable he did what he could to make it usable again. Thanks for the explanations and the great service!
Miguel came with great expertise, quickly diagnosed, and fixed the washer on the spot. Highly recommend. No longer will I have to go out for doing my laundry.
Robert and Brandon did a great job repairing our dishwasher.
Got a new Samsung dishwasher thru Sam's Club. It was installed incorrectly by a contracting firm RXO services used by Sam's Club and they also damaged my Lazy Susan cabinet next to it. I was informed by another guy, who came for a follow up visit from RXO services, that it can't be fixed because the legs are striped and said the dishwasher has to be replaced. I then contacted Samsung and the repairmen Chris from Unique Repair Services came and fixed the issue. Installed it correctly and showed me how to run the test cycle. He was AWESOME! All got done as Samsung warranty service for no charge. I really thank Unique Repair Services for a great job well done.
Shane C, was Very professional and informative about Samsung appliances.If I need anything else repaired I will ask for him again.
Awesome Service my Technician was Shane not only I'm very Satisfied he was very professional in explaining everything to me. I will always use them. Since COVID people don't interact with customers. Shane made me feel so comfortable to ensure me that everything will work properly before he leaves. He took the time to check that everythingworked. Thank you so much Unique Repair. Very Satisfied Customer.
My technician was extremely helpful. He came with everything equipped to repair my fridge which made everything so timely. He was professional and friendly. And also educated me on my fridge and ways to fix other concerns if they come up. Also informed me on other services the company offers if needed.
Samsung covered our out-of-warranty ice maker issue in our french door flex zone refrigerator. The office staff got us scheduled quickly, the technician Charlie was super friendly and knowledgeable. It's awesome that we didn't have to pay but if we need anything in the future for our Samsung appliances, we'll be reaching out to Unique Repair Services!
Shane The technician from unique repair services done an excellent job
The tech was very detail oriented and provide exceptional service.
Nate was very thorough, knowledgeable and respectful of myself and home. Great sense of humor.
Great service,very professional and knowledgeable!! Robert was great and extremely helpful
Brandon was the person who showed up to change out my defective Samsung ice maker. He showed up on time and did a great job. He explained what he was doing along the way.
Shane C was great, he was on time, very professional and addressed all my concerns and was able to repair my stove in a timely matter. I will definitely be using them again for any future repairs
They are so knowledgeable
Miguel was awesome! Very professional, respectful of home sanitation rules with mask, shies covers, hand washing, etc...The best!
Knew what he was doing. Was done in 10 minutes problem was fixed !
Nate was quick, detailed oriented, highly professional, and knowledgeable!
Robert from Unique was great, very personable and professional.
Experienced Technician, nice and friendly. Figured out the problem right away.
Technician was very helpful. Explain to me everything that it was wrong with my washer machine. Gave me an advised on how to keep it in good shape. Very professional. Will contact them again.
Shane was very efficient and knowledgeable he did a great job.
Andrew was extremely kind and knowledgeable in his craft. My dishwasher was fixed in a few minutes without issue.
Great job, nice and answered all my questions.
Very responsive, one day to diagnose issue and two days later parts were in and repair completed. Professional tech, have used this company for a few appliance repairs. Recommended
This place is really above any others I've dealt with. They send a tracker for the tech and call when they're on thw way. The tech we had, Charles, was polite, friendly, very professional. Answered all my questions and explain some of the reasons we had a problem. Definitely would call them again, if and when l have any problems.
Timely, professional, effective!
Arrived in time. Were polite, helpful and professional. Fixed the dishwasher!
Frankie the Samsung repairman was punctual and thorough in how he explained the features of both the dryer and washer we recently purchased. He performed a diagnostic test on the dryer to find the ignitor wasn't working and quickly replaced it. The Allen home now has a working dryer, thank you, Frankie, Thank you Samsung.
Shane was able to resolve the issue quickly and had us back up and running in lass than 30 minutes.
great customer servicevery detailed on arrival timegreat techs. Charlie was on time professional knowledgeablechecked everythingand quick to fix everything
Sean VanDeVelde (thebuffgo)
Staff that was sent to my home for oven repair was incredibly helpful, kind, and was clearly educated on the field he was performing in. Beyond satisfied with the services provided.
Miguel O was very professional and kind check out my washer machine and got it back up and running. Thankyou Unique 😊
Great experience .. fast easy service … he was a gentleman and explained everything to me
This repair company is the best that I've ever dealt with.They are efficient professionals and everything done to repair my 20-some year-old range was impressive. I have recommended Unique to my friends and family.
I had Miguel C. service our washer and he didn a great job. He was timely courteous and explained everything thoroughly. I really appreciated the excellent service.
The technician was very knowledgeable and went above and beyond to assist with the issue. He was personable and professional. I would definitely recommend and use them again.
Fantastic service and ethical honest company to deal with. Great technician!
They replaced glass top for my cooktop in less than 1 hour. Very professional and knowledgeable guys. Thank you so much for your job.
Ray was great. I needed a new pump in my washing machine. He explained the issue throughly and showed me what caused the pump to break. He was great and I will always request him when I need any repairs done on my appliances.