Very polite Very nice and explained things to me that sales people at the store did not about my appliance about the washer and Briar. I would recommend him to anybody thank you.
They were on time and the repair guy was very friendly and fixed the problem.
My dishwasher stopped working. Of course I’m not the best at knowing how to fix things but I’m really grateful with how Christopher did. He truly took care of it and was really professional. I highly recommend him he was quick and knowledgeable I truly appreciate his help !!
The tech who came out today to switch the direction in which the doors opened was highly competent and knowledgeable, pleasant, and kept me informed of time and cost factors. Which had been my prior experience with Unique. Rare qualities these days for service/repair firms.
Great customer service. Very friendly and knowledgeable. Dustin was the tech. He also spent some extra time educating me with some helpful tips to keep my washer and dryer functioning properly.
I bought a brand new dryer that was installed by the company but it doesn't work. He came out and determined that the dryer had been damaged during installation by the company. It was not repairable but he did do the paperwork for me to get a replacement dryer as soon as possible.
Brandon repaired leak and replaced freezer unit. Very thorough about cleaning up water leaking on floor, etc. Did water test. I gave him 5 stars for everything which he was so deserving of
Great customer service. Brandon was polite, professional, and thorough
Was super helpful and even explained long term maintenance issue for my washer.
Super friendly and explained everything in lay terms that we understood! Professional young guy that I would highly recommend! Thank you!
The technician Nate was very professional. I recommend the company for all who has some issue with appliances.
The service was great and the technician Logan is very knowledgeable. He knew what the exact problem is with the dryer with the description I provided in the ticket. Overall it was a great experience and would recommend this company.
On time and did outstanding work.
Shane was amazing. He took the time and explained all of the functions on my washer and dryer so that I can get the most out of them. Highly recommended!
Very professional service. They went the extra mile to help us
Landon was very polite,professional and knowledgeable. Landon kept me informed in his process of repairing my samsung dishwasher. Thank you Landon for a job well done!Deena
The repairman was prompt, courteous, knowledgeable and informative. He performed his job efficiently, methodically and carefully, explaining the repair issue and how to correct it. He is an asset to the company.
Tech Landon did an excellent job. Professional, courteous, and knowledgeable. This is the second time I’ve used this business. Both times have been excellent.
Andrew showed up ON TIME and literally isolated the issue in less than 5 seconds. He had the replacement part ON HAND and proceeded to complete the repair in under 30 minutes out the door. It literally took longer to remove and return food to the refrigerator. There's a lot of lame appliance repair companies out there and this is NOT one of them. I will be requesting their services the next time I need an appliance repaired!
The technician was very professional. He explained and fixed the issue in a timely manner
Great service technician. Tries to explain the issue. Honest about the history of the range. Was professional.
Professional, on time, and when they got to my house they knew what the problem was. Range was fixed in 15 min tops.
Great job! Very professional and he fixed the dishwasher quickly! 10/10 will be using them again if the need arises!
Showed up on time, very professional thank you so much for your service
Miguel was very helpful as he explained what the cause of the issue was and how to resolve it. His tech support is very much appreciated, Thank you
Dustin (their lead Samsung tech) has always been awesome. We have had him out 3 different times and each time he was able to quickly locate the issue we were having and ended up getting us full replacements. This man knows his stuff.
Miguel was fast and very professional! Fix my washer and told me the problem. Thanks!!
Very professional, pay lots of attention to details and know what they are doing.
Rep was on time, was kind, knowledgeable and helpful. He also pointed out additional features and how to use them
Excellent, quick service, and very professional. Very helpful explaining all possible options for service. Would definitely recommend Dustin
Joel and Robert both very professional and took care of the needed repairs in a timely manner. All of my questions were answered and when they were finished explained to me what was all done. I'm satisfied with the results of the repairs.
On time, very courtious and professional, informative.
Repaired my Samsung Dryer. It broke on a Sunday and I had it serviced by Wednesday. They arrived on time and I had great communication through the whole process. I would use them again for repairs.
Brandon the technician was great. Came early and had the job completed quickly. The company on the other hand has policies which make no sense and use these policies to try to and up sell. A bit of common sense would be greatly appreciated. Again the technician was excellent.
Landon was very knowledgeable of what he was doing and he's a nice bright young man that he was very respectful
Courtesy txts to let me know they were arriving. Quick diagnostic of problem and professional repair. Thanks!
Miguel and Horace were very professional and went above and beyond to make sure I was happy with their services.
Chris Davenport was very professional and fast at what he does would definitely recommend his service to everyone that asks about a service Technician!
Heating element out of a 6 week old dryer.
Very knowledgeable, nice to work with!
Fixed ice maker did not take long. Did fantastic job. Dustin was very friendly and explained everything he was doing.
Sir was very professional and gave me more helpful information about this appliance.
They were quick and very neat.
Was out within two days of call. Kept us posted and you could even track when they would be arriving. Shane, our technician , was outstanding. Would definitely use them again.
Brandon did a fantastic job diagnosing and repairing my Samsung refrigerator that was having issues dispensing water and ice. He was very professional throughout the entire process. He even shared many tips and tricks for common issues with the refridgerator that already has proven useful. Highly recommend this company and service technician.
Chris did an amazing job and knew exactly what he was doing. I would highly recommend for anyone needing appliance repair.
The tech explained what was wrong and what he was doing to fix it. Overall good experience.
The ice maker on our refrigerator was not working. The technician, Jose, came out to look at it and determined what needed to be fixed. He ordered the parts and was back to fix it. Jose was on time, professional, polite and knowledgeable. Everything you would want from a professional repair man. Based off of my experience with Jose, I would recommend Unique Repair Services to anyone.
Tech showed up on time and was professional and knew what he was doing
I recently had my appliance serviced by Miguel O. of Unique Repair Service. Miguel was very knowledgeable and professional. He was able to quickly diagnose the problem and provide an effective solution. He was also very friendly and his work was completed quickly. I would highly recommend Unique Repair Service to anyone who needs service on their appliances. Thank you Miguel O. for the great customer service!!
Dryer repair service was great. Very Punctual and professional great communication with customer .
James went up and beyond. He was there for an oven repair but took a look at some concerns I had with my Samsung dishwasher. Explained everything thoroughly and is very courteous.
Good tech and problem resolved. Pricing for labor was too high.
Nathan was excellent; quick; professional; responsive.
Excellent service prompt and professional
Received new refrigerator and delivery guys couldn't stop it from alarming. Since the model was discontinued I reluctantly took a chance and didn't refuse the delivery, opting for a repair. My tech was Frankie, he was polite, friendly, but most importantly very knowledgeable. He proficiently diagnosed the reason for the alarm and ordered the part. He was accurate in the time-frame to get the part in, return to install it, and the length of time he'd need to do the repair. He even gave me pointers on caring for my new fridge and what to expect with additional appliance delivery. He was an awesome technician and made the whole experience not so bad. Thank you.
I have a smart stove and I was worried about a noises. I called Samsung 800# and booking/schedule was a plus plus. Can’t say enough about Miguel & the other young man that repaired my oven. Thanks for resolving my issue while staying true to professionalism at its best. Love this service.
Promt service and a very professional nice technician!
Quick..clean and he knew what he was doing!!
Shane C Was On Time Didn’t Take long to fix the problem & Was very professional
Today Miguel and Dustin did an amazing job. I have my range back. If a problem arises I was inform to call. Thank you
Nate you very helpful and professional.
He was very knowledgeable, explained everything that he was doing to my ice maker and checked the overall function of my entire fridge before he left. Would definitely use this company again.
The technicians (Miguel and Dustin) were on time, courteous and conscious of wearing disposable footwear. Totally knowledgeable about their products. It did not take them long to identify the issue and get it resolved. I appreciate Unique Repair for taking my service call and providing all the product information to me about my Frigidaire appliances. Be Well!
Excellent work. Finished the job very quickly and provided good advice on ways to make sure issues didn't recur.
Great people. Great service
My husband and I was happy and relieved when we were told the problem and given options as to what we could do. No pressure one way or the other.
Robert was very informative during the repair process. Friendly, professional and thorough
Our washing machine was on the fritz, we didnt know why, Miguel the tech explained the heck was going on and even showed us what had broken long story short we are getting a new washer, Miguel was the best
Nathan was fast, courteous, friendly, and very knowledgeable!
Great service by Miguel O. Had my fridge up and running in less than an hour will highly recommend and will use them in the future
Shane was awesome. He took the time to explaining the problem and the fix. He also went out of his way to explain features of the washer and dryer while here
Miguel did a great job and very helpful
Shane was professional, efficient, affordable and quick. He diagnosed, and fixed our dryer the same day. We were back to soft towels that evening. We would recommend and use this company again. Thanks@Shane!
Ivan was very professional and got the job done!
The technician Donald came out quickly to repair my oven. He knew exactly what was wrong, fixed it very quickly, and was incredibly friendly. This was a top tier service call. 10/10 would recommend using this company to anyone.